Released on = January 16, 2007, 8:34 am

Press Release Author = Supanet

Industry = Internet & Online

Press Release Summary = Supanet.com, the Broadband ISP, has conducted a survey of
its customers to discover the most sought after characteristics in a good web
hosting company.

Press Release Body = Popular UK broadband provider Supanet (www.supanet.com) has
announced the results of its survey into customer satisfaction with the web hosting
industry.

The company behind Supanet Hosting (www.supanethosting.com) conducted extensive
research and found that the number one factor that influences customers when
choosing a hosting company is value for money.

Andrew Barton, Marketing Manager for Supanet, said: \"It came as no surprise to find
that customers looking for a good web hosting service are after value for money.

\"For a long time people have been disillusioned with the web hosting industry. At
Supanet Hosting we have tried to create a website that offers great hosting features
at an affordable price.

\"To ensure that our customers are happy with the product before they have to dig
into their pockets we offer them a no obligation 90-day free hosting trial. That way
they can be certain that they are making the right choice.\"

Other factors that made the list show that customers also place a high priority on
good customer service. Barton continued: \"We are confident that our 24:7 customer
support will provide the excellent customer service that people want and with an
excellent network in place we can ensure that our customers will not be disappointed
with any aspect of our technical specifications.\"

Supanet Hosting also offers the chance to win a 32\" LCD TV for every customer who
signs up and the closing date for the prize draw is closing in fast.

The top 10 list is as follows:

1. Value for money
2. Great customer service
3. Multiple hosting features
4. Responsive support
5. Generous web space and bandwidth
6. Website security
7. Reliable hosting company
8. Up-time reliability
9. Easy and fast access to your data
10. Wide range of hosting packages


Barton said: \"We have worked hard to ensure that Supanet Hosting meets all the
requirements of a good web hosting service.\"


About Supanet
Supanet has provided internet access and a range of other services to UK customers
since 1998. The company prides itself on continuing to lead the market with exciting
and innovative offers.

The Supanet portal, www.supanet.com offers free, quality content, with services
including free webmail, SMS services and comprehensive online help. Commercial
partnerships with, among others, Ask, Miva, MoneySupermarket and uSwitch provide
valued services for visitors to the site.

About Supanet Hosting
Supanet has one of the best-connected hosting facilities in the world, and have
invested a great deal in both network equipment and backbone connections so
customers get the fastest access possible to their content. This efficient
infrastructure means that Supanet can offer its customers a great-value,
high-quality service.

For further information please contact:

Email: Press@Supanet.net
Tel: +44 (0) 7870162388






Web Site = http://www.supanethosting.com

Contact Details =
For further information please contact:

Email: Press@Supanet.net
Tel: +44 (0) 7870162388